Mercury Insurance Overview and Key Takeaways

Although Mercury has a substantial customer base in California, the company also operates in 10 other states. Mercury sells policies through a network of independent agents.

• Worse than average customer satisfaction ratings
• The roughly average number of complaints
• Few extras and low prices

Mercury Insurance: Rating

Mercury scores 4 out of 5 when assessed on a variety of factors from price, discounts, and extras through to types of coverage, ease of filing a claim, customer satisfaction, and customer complaints.

Mercury: Services

To keep prices low, Mercury offers basic levels of coverage.

You can get rideshare coverage with this provider, though.

Mercury Insurance: Discounts

Mercury discounts include:

• Anti-theft devices
• Auto-pay
• Good student
• Mileage-based
• Multiple cars
• Multiple policies
• Paperless
• Upfront payment

Mercury Insurance: Complaints

This firm gets about the expected number of complaints.

It would be a good idea to go check their BBB Complaints and other review websites before doing business with this company.

Mercury: What Else?

The mobile is poorly-reviewed and it’s only available on Android devices.

• Business insurance
• Condo insurance
• Landlord insurance
• Mechanical breakdown insurance
• Renters insurance
• Umbrella insurance

Mercury: Pros and Cons

Pros

• Rideshare coverage available
• Additional homeowner coverage

Cons

• More complaints than expected
• Low satisfaction ratings
• Few options to customize coverage

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