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Mercury Insurance Overview and Key Takeaways
Although Mercury has a substantial customer base in California, the company also operates in 10 other states. Mercury sells policies through a network of independent agents.
- Worse than average customer satisfaction ratings
- Roughly average number of complaints
- Few extras and low prices
Mercury Insurance: Rating
Mercury scores 4 out of 5 when assessed on a variety of factors from price, discounts, and extras through to types of coverage, ease of filing a claim, customer satisfaction, and customer complaints.

Mercury: Services
To keep prices low, Mercury offers basic levels of coverage.
You can get rideshare coverage with this provider, though.
Mercury Insurance: Discounts
Mercury discounts include:
- Anti-theft devices
- Auto-pay
- Good student
- Mileage-based
- Multiple cars
- Multiple policies
- Paperless
- Upfront payment
Mercury Insurance: Complaints
This firm gets about the expected number of complaints.
It would be a good idea to go check their BBB Complaints and other review websites before doing business with this company.
Mercury: What Else?
The mobile is poorly-reviewed and it’s only available on Android devices.
- Business insurance
- Condo insurance
- Landlord insurance
- Mechanical breakdown insurance
- Renters insurance
- Umbrella insurance
Mercury: Pros and Cons
Pros
- Rideshare coverage available
- Additional homeowner coverage
Cons
- More complaints than expected
- Low satisfaction ratings
- Few options to customize coverage
Compare Mercury Insurance to Big Savings Auto Insurance Providers
Mercury Insurance
Mercury Insurance Review
Although Mercury has a substantial customer base in California, the company also operates in 10 other states. Mercury sells policies through a network of independent agents. This firm gets about the expected number of complaints.