NJM Insurance Review

NJM Insurance Overview and Key Takeaways

NJM insurance was, until recently, only available to members of certain groups. These restrictions were lifted in 2018 and residents of New Jersey or Pennsylvania can now get car, home, renters, or umbrella insurance from NJM. Policies are sold direct to consumers online and over the phone. Although an incorporated company, NJM operates more in line with a mutual fund. The company pays out dividends and premium credits to its New Jersey policyholders, although these are not guaranteed.

  • Highly positive reviews
  • Far fewer complaints than expected
  • Available in New Jersey and Pennsylvania
NJM Car Insurance

NJM Insurance: Rating

NJM scores 5 out of 5 when assessed on pricing, discounts, extras, complaints, customer satisfaction, ease of filing a claim and online presence.

NJM Insurance complaints
Editorial Credit: Eduard Gorisev

NJM Insurance: Services

As well as state-required insurance, comprehensive and collision coverage, and roadside assistance, you can find the following extras with NJM:

  • New car replacement: If you total your new car with fewer than 15,000 miles on the clock within 1 year of purchase, you’re covered for the cost of a new replacement
  • Transportation expense reimbursement: Choose between car rental, rideshare, or taxis if your car is involved in an accident. You can also buy increased coverage to a maximum of $4000 total
  • Pet coverage: Get up to $1000 if your cat or dog is involved in an accident

With comprehensive insurance, you can also bundle gap coverage to safeguard any difference between the value of your car and outstanding loan or lease payments.

You can also opt for rideshare insurance if you drive for Uber or Lyft.

NJM Insurance: Discounts

Discounts available from NJM include:

  • Comprehensive and collision
  • Good student
  • Multiple cars
  • Multiple policies
  • Over-55s taking driver improvement course
  • Paperless
  • Safety features
  • Upfront payment
  • Young driver training

NJM Insurance: Complaints

This company gets far fewer complaints than expected.

NJM ranks in the top 3 insurers nationwide.

It would be a good idea to check their BBB Complaints and before doing business with any of these insurance companies.

NJM Insurance: What Else?

The website is responsive and intuitive. You can manage your policy on the website, but there’s no mobile app for policy management.

You can also get the following types of insurance from NJM:

  • Condo insurance
  • Renters insurance
  • Umbrella insurance

NJM also offers policies through third parties.

NJM Insurance: Pros and Cons

Pros

  • Good levels of customer satisfaction
  • Low level of complaints
  • Potential dividend payments

Cons

  • Not available in all states
  • No mobile app for policy management

Compare NJM Insurance to Big Savings Auto Insurance Providers

NJM Insurance
3.5

NJM Insurance Review

NJM insurance was, until recently, only available to members of certain groups. These restrictions were lifted in 2018 and residents of New Jersey or Pennsylvania can now get a car, home, renters, or umbrella insurance from NJM. Policies are sold direct to consumers online and over the phone. Although an incorporated company, NJM operates more in line with a mutual fund. The company pays out dividends and premium credits to its New Jersey policyholders, although these are not guaranteed.

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