Consumer Portfolio Services, Inc. (CPS) is a leading lender in the subprime auto finance industry. Founded in 1991, CPS specializes in providing auto loans to consumers with less-than-perfect credit. In this article, we will explore what Consumer Portfolio Services is and how it operates in the subprime auto finance industry.
What are Consumer Portfolio Services?

Consumer Portfolio Services is a publicly traded company that specializes in providing subprime auto loans to consumers. The company operates in all 50 states and has partnerships with thousands of dealerships across the country. CPS works with a network of independent and franchised dealerships to provide financing for customers who have been turned down by traditional lenders due to poor credit history or low credit scores.
CPS offers a variety of financing options to consumers, including direct-to-consumer loans, dealer loans, and lease agreements. The company is committed to providing flexible loan terms and competitive interest rates to help customers purchase reliable vehicles and rebuild their credit.
How does Consumer Portfolio Services work?
Consumer Portfolio Services works with dealerships to provide financing for customers who have been denied credit from traditional lenders. Dealerships submit applications on behalf of their customers, and CPS uses advanced underwriting techniques to evaluate each application and determine appropriate loan terms.
CPS is able to provide financing to customers with lower credit scores by using a risk-based pricing model. This means that customers with higher credit scores will receive more favorable loan terms than those with lower credit scores. However, even customers with poor credit may be able to qualify for a loan with CPS if they meet certain criteria, such as having a stable job and a steady source of income.
Once a loan is approved, CPS funds the loan and the customer is able to purchase a vehicle from the dealership. CPS services the loan and collects payments directly from the customer. Customers can make payments online, by phone, or through automatic deductions from their bank account.
What are the benefits of working with Consumer Portfolio Services?
There are several benefits to working with Consumer Portfolio Services, both for customers and dealerships. For customers, CPS offers flexible loan terms and competitive interest rates, which can help them purchase a reliable vehicle and rebuild their credit. The company also provides online account management tools and customer support to help customers manage their loans and make payments on time.
For dealerships, CPS offers a reliable financing partner that specializes in subprime auto loans. The company has a strong reputation in the industry and is committed to providing excellent customer service. By working with CPS, dealerships can increase their sales and provide financing options to customers who would otherwise be turned down by traditional lenders.
What are the risks of working with Consumer Portfolio Services?

Like any lender, there are risks associated with working with Consumer Portfolio Services. Subprime auto loans are considered a higher risk due to the credit profile of the borrowers, and there is a greater likelihood of default or delinquency on these loans. This can lead to higher collection and servicing costs for CPS, and may result in higher interest rates and fees for customers.
There is also the risk of fraud or misrepresentation by dealerships, which can lead to losses for CPS and customers. To mitigate these risks, CPS employs rigorous underwriting and due diligence procedures to ensure that loans are only approved for legitimate customers who meet certain criteria.
Conclusion
Consumer Portfolio Services is a leading lender in the subprime auto finance industry, providing flexible financing options to consumers with less-than-perfect credit. The company works with thousands of dealerships across the country to provide auto loans and lease agreements to customers who have been turned down by traditional lenders. By using a risk-based pricing model and advanced underwriting techniques, CPS is able to provide competitive interest rates and loan terms to help customers purchase reliable vehicles and rebuild their credit. While there are risks associated with subprime lending, CPS is committed to providing excellent customer service and mitigating these risks through rigorous underwriting and due diligence procedures.
FAQs

What is Consumer Portfolio Services (CPS)?
CPS is a specialty finance company that provides indirect automobile financing to individuals with past credit problems, low incomes, or limited credit histories.
What types of loans does CPS offer?
CPS primarily offers subprime auto loans, which are loans made to individuals with less-than-perfect credit histories who may not qualify for traditional auto loans.
How does CPS determine loan eligibility?
CPS considers several factors when determining loan eligibility, including credit score, income, employment history, and debt-to-income ratio.
What is the interest rate on CPS loans?
The interest rate on CPS loans varies depending on the borrower’s creditworthiness and the specific terms of the loan. However, subprime auto loans typically have higher interest rates than traditional auto loans.
Can CPS help me improve my credit score?
While CPS does not offer credit counseling or credit repair services, making timely payments on a CPS loan can help improve a borrower’s credit score over time.
What happens if I miss a payment on my CPS loan?
If a borrower misses a payment on a CPS loan, they may be subject to late fees and other penalties. Additionally, missed payments can negatively impact the borrower’s credit score.
Can I refinance my CPS loan?
CPS does offer refinancing options for eligible borrowers. Refinancing can help lower monthly payments and reduce the overall cost of the loan.
What happens if I default on my CPS loan?
If a borrower defaults on a CPS loan, the vehicle may be repossessed and sold to recover the outstanding balance. Additionally, defaulting on a loan can severely damage a borrower’s credit score.
Does CPS offer any incentives for on-time payments?
CPS does offer a loyalty program that rewards borrowers with on-time payment histories. Rewards may include lower interest rates, reduced fees, and other benefits.
How can I apply for a CPS loan?
Borrowers can apply for a CPS loan online or through a participating dealership. The application process typically requires proof of income, employment history, and other documentation.
Glossary
- Subprime: Refers to borrowers with a credit score below 620, who are considered high-risk borrowers by lenders.
- Auto finance: The process of providing loans to customers for the purchase of vehicles.
- Consumer Portfolio Services (CPS): A company that specializes in providing subprime auto financing.
- Loan origination: The process of creating a new loan by a lender to a borrower.
- Loan servicing: The management of loan accounts by a lender, including billing, payment collection, and customer service.
- Underwriting: The process of evaluating a borrower’s creditworthiness and ability to repay a loan.
- Credit score: A numerical representation of a borrower’s creditworthiness, based on their credit history.
- Collateral: Property or assets that a borrower pledges as security for a loan.
- Default: Failure to repay a loan as agreed.
- Repossession: The act of taking back collateral if a borrower defaults on a loan.
- Collections: The process of attempting to recover unpaid debts from borrowers who have defaulted on their loans.
- Interest rate: The percentage of the loan amount charged by a lender for borrowing money.
- Annual percentage rate (APR): The total cost of borrowing money, including interest and fees, expressed as a percentage of the loan amount.
- Term: The length of time over which a loan is repaid.
- Principal: The amount of money borrowed by a borrower.
- Co-signer: A person who agrees to take responsibility for a borrower’s loan if the borrower is unable to repay it.
- Refinancing: The process of replacing an existing loan with a new loan, often with better terms.
- Balloon payment: A large, one-time payment due at the end of a loan term, often associated with subprime auto loans.
- Income verification: The process of verifying a borrower’s income to ensure they can afford to repay a loan.
- Credit reporting: The process of reporting a borrower’s credit history to credit bureaus, which can affect their credit score and ability to obtain future loans.