Debt relief services have become increasingly popular in recent years as more and more people struggle with debt. DebtBlue is one such service that offers debt consolidation, debt settlement, and credit counseling services to help individuals get out of debt. However, before using any debt relief service, it’s crucial to read reviews and complaints to ensure that the service is reputable and trustworthy. In this blog post, we will examine the BBB reviews and complaints about DebtBlue to determine whether the company is too good to be true.

Background Information on DebtBlue and BBB

DebtBlue offers debt consolidation, debt settlement, and credit counseling services to help individuals get out of debt. DebtBlue claims to have helped thousands of people get out of debt and offers a money-back guarantee if clients are not satisfied with their services.
The Better Business Bureau (BBB) is a nonprofit organization that aims to protect consumers by providing information about businesses and their practices. The BBB rates businesses on a scale of A+ to F and provides detailed information about a company’s history, services, and customer reviews. BBB accreditation is a mark of trust and reliability, and companies that are accredited by the BBB are more likely to be trusted by consumers.
Analysis of DebtBlue BBB Reviews
To determine whether DebtBlue is too good to be true, we analyzed the BBB reviews of the company. We found that DebtBlue has an A+ rating with the BBB and has received mostly positive reviews from customers. Many customers praised the company for its excellent customer service and for helping them get out of debt.
However, we also found some negative reviews and complaints about DebtBlue. Some customers complained about the high fees charged by the company, while others reported that DebtBlue did not deliver on its promises. Some customers also reported difficulty in reaching the company’s customer service representatives and getting their concerns addressed.
It’s important to note that some reviews may be fake or biased, so it’s essential to analyze the credibility of reviews before making a decision about a debt relief service. Overall, the reviews of DebtBlue on the BBB website are mostly positive, but there are some negative reviews and complaints that should be taken into consideration.
Examination of DebtBlue BBB Complaints
In addition to reviews, we also analyzed the complaints filed against DebtBlue on the BBB website. We found that DebtBlue has had 15 complaints filed against it in the last three years, which is a relatively small number compared to other debt relief services. The types of complaints filed against DebtBlue include billing and collection issues, problems with the company’s services, and advertising and sales issues.
DebtBlue has responded to all of the complaints filed against it on the BBB website, which is a good sign of the company’s commitment to addressing customer concerns. In some cases, DebtBlue offered refunds or other forms of compensation to resolve complaints.
While some of the complaints filed against DebtBlue are serious, such as allegations of misleading advertising, the number of complaints is relatively small compared to other debt relief services. This suggests that DebtBlue is generally doing a good job of addressing customer concerns and delivering on its promises.
Comparison of DebtBlue to Other Debt Relief Services

To determine whether DebtBlue is too good to be true, we compared the BBB ratings and reviews of DebtBlue to other debt relief services. We found that DebtBlue has a higher BBB rating than many of its competitors, which suggests that the company is generally well-regarded by consumers.
However, we also found that some of DebtBlue’s competitors have more reviews and complaints, which may indicate that they are more popular or have been in business longer than DebtBlue. Some of DebtBlue’s competitors also offer more services or have more experience in dealing with specific types of debt.
Overall, DebtBlue compares favorably to its competitors in terms of BBB ratings and reviews, but there are other factors to consider when choosing a debt relief service.
Conclusion
After analyzing the BBB reviews and complaints about DebtBlue, we have concluded that the company is generally reputable and trustworthy. While there are some negative reviews and complaints, these are relatively small in number compared to other debt relief services, and DebtBlue has responded to all of the complaints filed against it on the BBB website.
We recommend that consumers considering using a debt relief service read reviews and complaints about the company before making a decision. It’s also important to consider factors such as the company’s experience, services, fees, and customer service when choosing a debt relief service.
We encourage readers to share their own experiences with DebtBlue on the BBB website and other review platforms to help others make informed decisions about debt relief services. Overall, while DebtBlue may not be too good to be true, it’s important to do your research before using any debt relief service to ensure that you are making the best decision for your financial situation.
Frequently Asked Questions

What is DebtBlue BBB?
DebtBlue BBB is a debt relief company that helps individuals manage and eliminate their debt through debt settlement programs.
Is DebtBlue BBB a reputable company?
Yes, DebtBlue BBB has an A+ rating from the Better Business Bureau (BBB) and has been accredited since 2014.
Are there any complaints against DebtBlue BBB?
There have been a few complaints against DebtBlue BBB, but they have all been resolved and closed by the BBB.
How does DebtBlue BBB’s debt settlement program work?
DebtBlue BBB negotiates with creditors on behalf of the client to reduce the amount owed. The client then makes monthly payments to a dedicated account until the debt is fully paid off.
Can DebtBlue BBB guarantee debt reduction?
No, DebtBlue BBB cannot guarantee debt reduction, as each case is unique and depends on many factors, including the client’s financial situation and the creditors’ willingness to negotiate.
Does DebtBlue BBB charge upfront fees?
No, DebtBlue BBB does not charge upfront fees. They only charge a fee once a settlement has been reached and the client has approved it.
What is the success rate of DebtBlue BBB’s debt settlement program?
DebtBlue BBB claims to have a success rate of over 80% in helping clients settle their debts.
How long does it take to settle debts with DebtBlue BBB?
The length of time it takes to settle debts with DebtBlue BBB varies depending on the amount of debt, the client’s financial situation, and the creditors’ willingness to negotiate.
Can DebtBlue BBB help with all types of debt?
DebtBlue BBB can help with most types of unsecured debt, including credit card debt, medical bills, and personal loans.
Is DebtBlue BBB a good option for debt relief?
DebtBlue BBB can be a good option for debt relief for those who have significant unsecured debt and are struggling to make payments. However, it is important to carefully consider all options and consult with a financial advisor before making a decision.
Glossary
- DebtBlue: A debt relief company that offers debt settlement services to consumers.
- BBB Reviews: Reviews of DebtBlue on the Better Business Bureau (BBB) website.
- Complaints: Negative feedback or grievances submitted by customers about DebtBlue’s services.
- Debt Settlement: The process of negotiating with creditors to settle a debt for less than the full amount owed.
- Debt Relief: A service that helps individuals manage their debt and pay it off over time.
- Consumer Protection: Laws and regulations that aim to protect consumers from fraudulent and deceptive business practices.
- Scam: A fraudulent scheme or operation designed to cheat or deceive people.
- Trustworthiness: The quality of being reliable, honest, and trustworthy.
- Credibility: The quality of being trusted and believed in.
- Transparency: The quality of being open and honest about business practices.
- Customer Service: The support and assistance provided to customers by a company.
- Refund Policy: The terms and conditions under which a company offers refunds to customers.
- Debt Management: The process of managing and paying off debt through budgeting and financial planning.
- Debt Consolidation: The process of combining multiple debts into a single loan with a lower interest rate.
- Financial Wellness: The state of being in good financial health and having the ability to manage one’s finances effectively.
- Credit Score: A numerical representation of an individual’s creditworthiness based on their credit history.
- Debt-to-Income Ratio: A measure of an individual’s debt compared to their income.
- Interest Rate: The percentage of a loan or debt that is charged as interest over time.
- Payment Plan: A schedule of payments that a borrower agrees to make on a loan or debt.
- Debt Forgiveness: The cancellation or reduction of a debt owed by an individual.
- Debt blue Debt consolidation loan: A debt consolidation loan is a financial product that allows individuals to combine multiple debts into a single loan, typically with a lower interest rate and monthly payment. “
- Debt settlement company: A debt settlement company is a business that negotiates with creditors on behalf of individuals or businesses to reduce the amount of debt owed and create a repayment plan.
- Credit accounts: Credit accounts refer to a type of financial account that allows individuals or businesses to borrow money from a lender, with the promise to repay the borrowed amount along with interest and fees over a predetermined period of time.
- Credit card companies: Companies that issue credit cards to consumers, allowing them to make purchases on credit and pay back the amount owed over time with interest.
- Credit report: A credit report is a document that contains a person’s credit history, including their payment history, outstanding debts, credit limits, and any delinquencies. It is often used by lenders to assess a person’s creditworthiness when considering lending them money or offering credit.
- Financial freedom: The ability to live without financial constraints or worries, achieved through a combination of increasing income, reducing expenses, and managing personal finances effectively.
- Outstanding review: A positive evaluation or assessment of high quality or exceptional performance.
- Debt-free: A state of financial independence in which an individual, organization, or entity has no outstanding debts or liabilities.
- Great customer service: Providing excellent support and assistance to customers in a friendly and efficient manner, with the aim of meeting or exceeding their expectations.