If you’ve recently purchased a used car from Carvana, Drivetime, or another dealership, you may have received a Bridgecrest loan. Bridgecrest offers high-interest auto loans to people with poor credit and partners with dealerships nationwide to connect customers with financing when they don’t have financing from another lender. Staying on top of your Bridgecrest payments is critical to avoid late fees, extra interest charges, and vehicle repossession. In this article, we’ll explore how to find your Bridgecrest login information so you can stay up-to-date with your payments.
Making Payments through Bridgecrest’s Website
One of the easiest ways to make payments on your Bridgecrest loan is by logging into your account on the company’s website. To do so, you will need to have your login credentials available. If you’re not sure what your login information is, there are a few steps you can take to retrieve it.
Retrieve Your Bridgecrest Login Information

If you’ve forgotten your Bridgecrest login information, the first thing you should do is contact the company immediately. The longer you wait, the greater the risk of incurring late fees and additional interest charges. Bridgecrest offers two ways to communicate with customer service agents: text and call.
Texting Bridgecrest Customer Service
To text customer service at Bridgecrest, you can send a message to 602-223-1449. After sending your message, a representative will respond as soon as possible to assist you in retrieving your login credentials.
Calling Bridgecrest Customer Service
If you prefer to speak with someone directly, you can call Bridgecrest customer service at 800-967-8526. After dialing the number, you will be prompted to enter some information to verify your identity. Once you’ve been verified, a representative will assist you in resetting your login information.
Creating a New Account on Bridgecrest’s Website
If you’re a new customer of Bridgecrest, you can create a new account by visiting the company’s website. To create your account, you’ll need to have some information available, such as your car’s make and model and VIN. Follow these easy steps to create your new account:
- Step 1: Visit the Bridgecrest website at https://www.bridgecrest.com/.
- Step 2: Click on the “Create Account” button located in the top right corner of the homepage.
- Step 3: Enter your personal information, including your first and last name, email address, and phone number.
- Step 4: Enter your vehicle information, including your car’s make and model, year, and VIN.
- Step 5: Create a username and password for your account.
- Step 6: Once you’ve completed all required fields, click on the “Create Account” button at the bottom of the page.
Late Payments and Vehicle Repossession
It’s important to stay current on your Bridgecrest loan payments to avoid late fees and additional interest charges. If you miss payment due dates, you will incur late fees, which can quickly add up over time. Additionally, if you don’t get caught up, Bridgecrest may repossess your vehicle.
Repossession is the act of a lender taking back an asset that was used as collateral for a loan. In this case, if you fail to keep up with your payments, Bridgecrest may take back your car. This can be a devastating experience, especially if you rely on your car for transportation to work, school, or other essential activities.
Better Business Bureau (BBB) Ratings and Customer Complaints

According to the Better Business Bureau, Bridgecrest has an A+ rating as an accredited business. However, several customers have expressed dissatisfaction with the company’s practices. As of April 26, 2023, there have been 1,608 complaints filed against Bridgecrest.
Some of the most common complaints include difficulty renegotiating loan balances and problems obtaining vehicle titles after payoff. It’s important to be aware of these issues as you work with Bridgecrest to ensure that you’re not caught off guard by unexpected problems.
Avoiding High-Interest Auto Loans
When you purchase a car, you’re likely more focused on having transportation than on the lender or interest rates. However, some lenders take advantage of people in need, resulting in paying more than the car’s value. It’s wise to research a company and read reviews from other customers before taking out any loan. The Better Business Bureau is a good place to start.
To avoid high-interest auto loans, secure financing from a reputable company before going to a dealership. Consider obtaining a loan from your bank or credit union if you have a good relationship with them and a history of paying off loans on time. Setting up financing beforehand enables you to make rational decisions about your loan without feeling pressure from salespeople or the thought of a new car.
Conclusion
In conclusion, if you’ve recently purchased a used car from Carvana, Drivetime, or another dealership and received a Bridgecrest loan, it’s important to stay up-to-date with your payments. You can make payments through the company’s website by logging into your account, or by downloading their payment app through the Apple or Google Play store. If you’ve forgotten your login information, you can contact Bridgecrest customer service via text at 602-223-1449 or by calling them directly at 800-967-8526.
As a new Bridgecrest customer, you can create a new account through the company’s website. It’s important to avoid late payments because they can result in late fees, extra interest charges, and even vehicle repossession. Additionally, while Bridgecrest has an A+ rating as an accredited business with the Better Business Bureau, there have been numerous customer complaints against the company. Finally, it’s wise to secure financing from a reputable company before going to a dealership to avoid high-interest auto loans and any associated issues.
FAQs

What is Bridgecrest?
Bridgecrest is a financial services company that specializes in auto loans and provides online account management services to its customers.
How do I find my Bridgecrest login?
To find your Bridgecrest login, go to the company’s website and click on the “My Account” button at the top of the page. You will then be prompted to enter your login credentials.
What if I forgot my Bridgecrest login information?
If you forgot your Bridgecrest login information, you can click on the “Forgot Username” or “Forgot Password” links on the login page and follow the prompts to reset your information.
Can I access my Bridgecrest account from my mobile device?
Yes, you can access your Bridgecrest account from your mobile device by downloading the company’s app or by logging in through your mobile web browser.
What features are available through Bridgecrest’s online account management?
Bridgecrest’s online account management features include the ability to make payments, view your account activity, update your personal information, and set up automatic payments.
Is it safe to use Bridgecrest’s online account management?
Yes, Bridgecrest uses industry-standard encryption technology to ensure that your personal and financial information is secure.
Can I make payments to my Bridgecrest account through other means besides the online account management system?
Yes, you can also make payments to your Bridgecrest account by mail, phone, or in person at a physical payment location.
How do I set up automatic payments for my Bridgecrest account?
To set up automatic payments, log in to your Bridgecrest account and click on the “Payment Options” tab. From there, you can choose to set up automatic payments using your bank account or credit card.
Can I view my payment history through Bridgecrest’s online account management system?
Yes, you can view your payment history by logging in to your Bridgecrest account and clicking on the “Payment History” tab.
What should I do if I have a problem with my Bridgecrest account or online account management system?
If you have a problem with your Bridgecrest account or online account management system, you can contact the company’s customer service department for assistance. Contact information is available on the company’s website.
Glossary
- Bridgecrest: A financial services company that offers auto loans and leases.
- Login: The process of accessing an account or system by providing a username and password.
- Username: A unique identifier that is used to access an account.
- Password: A secret code that is used to authenticate a user’s identity.
- Account: A personal or business record of financial transactions and information.
- Website: A collection of web pages that are accessible through the internet.
- URL: Uniform Resource Locator, the address of a web page on the internet.
- Home page: The main web page of a website.
- Navigation menu: A collection of links that allow users to move between different sections of a website.
- Support: Assistance provided to users experiencing technical difficulties or other issues.
- Customer service: The provision of assistance to customers before, during, and after a purchase.
- Contact information: The details of a company’s physical address, email address, and phone number.
- FAQ: Frequently Asked Questions, a document that provides answers to common questions.
- Troubleshooting: The process of identifying and resolving technical issues.
- Browser: A software application used to access and display web pages.
- Cookies: Small files that are stored on a user’s computer by a website.
- Security: Measures taken to protect user data and prevent unauthorized access.
- Two-factor authentication: A security process that requires two forms of identification to access an account.
- Privacy policy: A statement that describes how a company collects and uses user data.
- Terms of use: A document that outlines the rules and guidelines for using a website or service.