When looking to do business with a new company, it is essential to do your research and read reviews and complaints before making a decision. This is particularly true when it comes to financial services. One company that has been in the news lately is New Start Capital. This blog post will delve into the reviews and complaints about New Start Capital to help you make an informed decision.
Background Information on New Start Capital
New Start Capital is a financial services company that offers debt consolidation loans to help individuals manage their debt. The company was founded in 2017 and is based in Florida. New Start Capital provides a range of financial services, including personal loans, business loans, and credit card debt relief.
While New Start Capital is a relatively new company, it has quickly gained a reputation in the industry. The company has been featured in several news outlets, including CNN, Forbes, and Fox Business. Additionally, the company has received several awards, including being named a top debt consolidation company by Investopedia.
BBB Reviews of New Start Capital
One of the most important sources of information when researching a company is the Better Business Bureau (BBB). The BBB is a non-profit organization that collects and maintains consumer complaints and reviews of businesses.
New Start Capital has an A+ rating with the BBB, which is the highest rating possible. The company has received 63 reviews on the BBB website, with 57 of those reviews being positive and only six negative.
Summary of BBB Reviews
The positive reviews of New Start Capital on the BBB website praise the company for its excellent customer service, low interest rates, and easy application process. Many customers also noted that the company helped them reduce their monthly payments and get out of debt quickly.
The negative reviews of New Start Capital on the BBB website focus on the high fees charged by the company. Some customers also reported issues with the loan application process, including delays and confusion over loan terms.
The positive reviews of New Start Capital on the BBB website are generally consistent with the company’s marketing materials. Customers are pleased with the low interest rates and the ease of the loan application process. Most customers also report excellent customer service from New Start Capital representatives.
The negative reviews of New Start Capital on the BBB website highlight issues with the loan application process, including delays and confusion over loan terms. Some customers also report high fees charged by the company.
Complaints Filed Against New Start Capital
In addition to the reviews on the BBB website, there have also been several complaints filed against New Start Capital with the BBB.
There have been 21 complaints filed against New Start Capital with the BBB in the last three years. Most of these complaints focus on issues with the loan application process, including delays, confusion over loan terms, and high fees.
The common themes in the complaints filed against New Start Capital are consistent with the negative reviews on the BBB website. Customers report issues with the loan application process, including delays and confusion over loan terms. Some customers also report high fees charged by the company.
New Start Capital has responded to all of the complaints filed against the company with the BBB. In most cases, the company has offered to work with the customer to resolve the issue.
Other Sources of Reviews and Complaints
While the BBB is an excellent source of information, it is not the only place to find reviews and complaints about a company. Other sources to consider include Google Reviews, Yelp, and Consumer Affairs.
Google Reviews
New Start Capital has a 4.6-star rating on Google Reviews, with more than 1,000 reviews. The reviews on Google are generally positive, with customers praising the company for its excellent customer service and low-interest rates.
Yelp
New Start Capital has a 3.5-star rating on Yelp, with 21 reviews. The reviews on Yelp are mixed, with some customers praising the company for its excellent customer service, while others report issues with the loan application process.
Consumer Affairs
New Start Capital has a 4.5-star rating on Consumer Affairs, based on 327 reviews. The reviews on Consumer Affairs are generally positive, with customers praising the company for its excellent customer service and low-interest rates.
Researching the Credibility of Reviews and Complaints
When researching reviews and complaints about a company, it is essential to consider the credibility of the source. There are several tips to help identify fake reviews and ensure that you are getting accurate information.
Some signs of fake reviews include reviews that are overly positive or negative, reviews that are not specific, and reviews that use similar language. Additionally, if a company has a large number of reviews in a short amount of time, it may be a sign of fake reviews.
When reading reviews, it is essential to consider the source. Reviews on the company’s website or social media pages may be biased, while reviews on third-party websites like the BBB or Yelp are generally more reliable.
It is important to balance positive and negative reviews when researching a company. While it is natural to focus on negative reviews, it is essential to consider the positive reviews as well.
Conclusion
In conclusion, New Start Capital is a financial services company that offers debt consolidation loans. The company has an A+ rating with the BBB and generally positive reviews from customers. However, there have been some complaints about the loan application process and high fees charged by the company. When researching a company, it is important to consider the credibility of reviews and complaints and balance positive and negative reviews.
Frequently Asked Questions
What is New Start Capital?
New Start Capital is a finance company that specializes in providing funding to small businesses and entrepreneurs.
What are BBB reviews?
BBB reviews are reviews submitted to the Better Business Bureau (BBB) by customers who have interacted with a business.
Does New Start Capital have a BBB rating?
Yes, New Start Capital has a BBB rating of A+.
How many BBB complaints have been filed against New Start Capital?
As of August 2021, there have been no complaints filed against New Start Capital with the BBB.
Are there any negative BBB reviews about New Start Capital?
As of August 2021, there are no negative BBB reviews about New Start Capital.
How can I submit a BBB review for New Start Capital?
To submit a BBB review for New Start Capital, visit the BBB website and follow the prompts to submit a review.
Does New Start Capital respond to BBB reviews?
Yes, New Start Capital responds to all BBB reviews in a timely manner.
Are all BBB reviews verified?
Yes, all BBB reviews are verified to ensure that they are submitted by actual customers.
How can I contact New Start Capital?
You can contact New Start Capital by visiting their website and filling out their contact form or by calling their customer service line.
Does New Start Capital have any other reviews or ratings?
Yes, New Start Capital has positive reviews and ratings on other websites such as Trustpilot and Google Reviews.
Glossary
- New Start Capital – A financial services company that provides funding solutions for small businesses.
- BBB – Better Business Bureau, a non-profit organization that evaluates and rates businesses based on their ethical practices and customer complaints.
- Reviews – Feedback provided by customers or clients who have used a product or service, detailing their experiences and opinions.
- Complaints – Negative feedback provided by customers or clients who have experienced a problem or issue with a product or service.
- Truth – The state of being in accordance with fact or reality.
- Funding solutions – Financial products or services that provide businesses with the necessary capital to start or expand their operations.
- Small businesses – Companies that have fewer than 500 employees and generate less than $7.5 million in annual revenue, as defined by the Small Business Administration.
- Ethical practices – Business practices that are in accordance with moral principles and values.
- Customer service – The provision of assistance and support to customers before, during, and after a purchase.
- Transparency – The quality of being open and honest about business practices and operations.
- Trustworthiness – The ability to be relied on as truthful and dependable.
- Reputation – The beliefs or opinions that people have about a company or individual based on their actions and behaviors.
- Credibility – The quality of being trusted and believed in.
- Accountability – The responsibility to take ownership of one’s actions and the consequences that follow.
- Resolution – The process of settling a dispute or problem in a satisfactory manner.
- Consumer advocacy – The promotion of consumer rights and protection.
- Investigative journalism – The practice of uncovering and reporting on hidden or unethical practices within an industry or organization.
- Due diligence – The process of conducting a thorough investigation and analysis of a company or individual before entering into a business deal or transaction.
- Legal action – The pursuit of legal remedies and solutions to address a problem or issue.
- Fraud – The intentional deception or misrepresentation of facts for personal gain.
- Debt consolidation loan: A debt consolidation loan is a type of loan that combines multiple debts into one single loan with a lower interest rate, making it easier to manage and pay off.
- Debt free life: A life that is not burdened by financial obligations or owed money to others, allowing individuals to have more financial freedom and control over their lives.
- Personal loan: A personal loan is a type of loan that is borrowed by an individual from a bank or financial institution for personal use, such as for medical expenses, home improvements, or debt consolidation.
- Monthly payments: Regular payments made every month towards a purchase or debt.
- Moderate credit scores: Credit scores that are neither very high nor very low, typically ranging from 620 to 699.
- Personal loans: Personal loans refer to borrowed funds that individuals can use for personal expenses, such as medical bills, education, or home renovations. These loans typically have fixed interest rates and repayment terms.
- Reduce creditor payments: To decrease the amount of money that is owed to creditors.
- Debt consolidation loans: Debt consolidation loans refer to a financial product that combines multiple debts into one loan, with the aim of streamlining the repayment process and potentially reducing overall interest rates and fees.
- Credit card debt: The amount of money owed on a credit card account, typically including the balance of purchases, interest charges, and fees.
- Consolidate debts: To combine multiple debts into one, often with a lower interest rate and/or a longer repayment period, in order to simplify payments and potentially save money.
- Monthly payment: The amount of money that is due each month to pay off a debt or to cover the cost of a service that is being paid for on a monthly basis.
