Advertiser Disclosure: Many of the companies featured here provide compensation to us. This is how we maintain our free service for consumers. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below.
If you’re shopping for mattresses, chances are you have encountered Serta SleepTrue. One of the best things about this brand is the massive range of choices they offer you, the consumer.
On the flipside, Serta mattresses are not especially cheap, but they don’t have any particular quality that justifies the above-average pricing.
Today, then, we’ll be lasering in on the Serta SleepTrue mattresses. Within this line, you can find all-foam options along with innerspring hybrids.
Perhaps the most popular of this range is the 12” all-foam SleepToGo.
Before we highlight how this mattress is made, what it feels like, and how firm it is, we’ll highlight who it makes sense for and who should avoid it.
Who Should Buy The Serta SleepTrue
- Anyone hoping to sink down immediately into a super-comfortable mattress will find the SleepTrue from Serta comes up short. Many users complain about initial discomfort
Who Should Avoid The Serta SleepTrue
- If durability is your main priority, all Serta mattresses are likely to disappoint. Don’t invest in one of these and then complain it doesn’t last the distance. You have been warned
- Anyone hoping to sink down immediately into a super-comfortable mattress will find the Serta SleepTrue comes up short. Many users complain about initial discomfort
- If you obsess over build quality and attention to detail, you can find better-finished mattresses elsewhere
We’ll take a look now at how these different mattresses in the Serta SleepTrue line are composed.
- Comfort Layers
- Support Layers
Serta doesn’t divulge anything about the construction of the covers of their mattresses.
How the comfort layer is made depends on the model.
- Sleep True Malloy Plush: 0.5” gel foam
- Sleep True Malloy Plush Euro Top: 2” gel foam
- Sleep True Kirkling II: 2” memory foam
- Sleep True Alverson II Plush: 0.5” memory foam, 1” soft foam
- Sleep True Alverson II Plush Euro Top: 0.5”gel memory foam, 2” support foam
The support layers also differ from model to model:
- Sleep True Malloy Plush: 805 wrapped coil innerspring
- Sleep True Malloy Plush Euro Top: 805 wrapped coil innerspring
- Sleep True Kirkling II: Foam core
- Sleep True Alverson II Plush: 805 wrapped coil innerspring
- Sleep True Alverson II Plush Euro Top: 805 wrapped coil innerspring
Firmness and Feel
Firmness levels again vary as follows:
- Sleep True Malloy Plush: 7 (plush)
- Sleep True Malloy Plush Euro Top: 6 (medium)
- Sleep True Kirkling II: 4.5 (firm)
- Sleep True Alverson II Plush: 7 (plush)
- Sleep True Alverson II Plush Euro Top: 5 (medium)
As you’d expect, the height of Serta SleepTrue mattresses also differ as follows:
- Sleep True Malloy Plush: 11.5”
- Sleep True Malloy Plush Euro Top: 12.5”
- Sleep True Kirkling II: 8”
- Sleep True Alverson II Plush: 12”
- Sleep True Alverson II Plush Euro Top: 13”
While we were able to discover a fair amount of positive feedback concerning the Serta SleepTrue line, we sadly also found the following negative testimony…
Gary of Long Grove, IL Verified Reviewer
Original review: May 10, 20201.0 out of 5.0 stars1.0
This mattress is inflatable, with a supplied air pump. The valve soon leaked, so mattress wouldn’t stay inflated. Then the pump failed. Warranty is sneaky, because they won’t take the mattress back, if it has even a tiny spot or stain on it. They claim it’s for sanitation reasons, but if I were buying a new mattress, they wouldn’t hesitate to take the old one away, no matter how grungy!
David of Madison, MS Verified Reviewer
Original review: May 4, 20201.0 out of 5.0 stars1.0
I bought a Serta mattress from a big box mattress store and paid over $1000 for it. They sent a single man to deliver it and he was unable to handle it by himself. I actually hurt my back trying to help him and I got no response when I advised the retailer. It is an okay mattress, but nothing special, honestly. It is very thick, very heavy and impossible to turn or rotate without a group of volunteers to help. I wish the company would have accepted a return/refund as they “guaranteed” a 30 night no obligation trial, but failed and refused to honor it.
Beverly of Cincinnati, Ohio Verified Reviewer
Original review: May 2, 20201.0 out of 5.0 stars1.0
My Serta has been a disappointment from day 1, the threading had already started coming apart, customer service was never very helpful, never received any help with the mattress failure and it is not very comfortable to myself, I wake up daily with back pains. I don’t like to be negative, but I am just being truthful.
Given the high price point and the significant number of consumer complaints about the company, we’d suggest proceeding with caution if you’re considering the Serta SleepTrue mattress. It’s not that’s it’s a bad mattress. It’s not. In our opinion, though – and we see a lot of mattresses – you could get a better deal elsewhere without spending as much money. If you decide to invest in the Serta SleepTrue, please get in touch and let us know your thoughts.