Lightstream Loan Review
Editorial Credit: Wayhome

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LightStream is the national online consumer lending division of SunTrust Bank that has helped to pioneer online lending since 2005. Their flexible loan terms and extremely competitive APRs make them an extremely competitive choice compared to other top lenders in the industry.

Lately, complaints have increased due to Lightstream denying loans for borrowers with good credit.

Lighstream Fast Facts

Loan Amounts: $5,000 to $100,000
APR: 3.49% to 19.99%
Minimum Credit Score: 660

  • Loan Type: Unsecured short-term personal loans
  • Repayment Terms: 2 to 7 Years
  • Direct Lender or Marketplace: Direct Lender
  • Turnaround Time: As soon as the same day
  • Best For: People with excellent credit who need a quick loan

Lightstream Pros & Cons


  • Quick approval process
  • High 0.5% autopay rate discount
  • Rate Beat Program beats competitor rates by 0.1%
  • May receive funds on the same day you apply


  • No preapproval process
  • Good or Excellent credit score needed to apply
  • No Customer Service contact listed
Lightstream Loan Review

Lightstream Cost of Loan

LightStream offers flexible unsecured short-term personal loans ranging from $5,000 to $100,000, and highly competitive rates that range from 3.49% to 19.99%. More importantly, They does not charge any fees for its loans. That includes no origination fee, application fee, or early prepayment penalties.

Lightstream Qualification

To get started, there is a list of criteria you need to meet:

  • US citizen or permanent resident
  • You must be at least 18 years of age
  • Stable and sufficient income or assets to repay all debt obligations
  • Several years of excellent credit

To apply for LightStream you need to have access to the following information as well:

  • A government-issued ID
  • Income or employment information
  • Evidence of the ability to save via savings accounts
  • Social Security number

After you’ve met all the qualifications, you can get started by following these few steps:

  • Enter your basic personal information and current address and your annual income.
  • Create an account.
  • Read disclosures and click Submit.

Once your application is processed, they will email you shortly after with an approval decision. If approved, you will receive your loan agreement, read terms, and conditions carefully. If it meets your standards, sign it and send it back to set up your loan. Funds can arrive in your account as soon as the same day. They permit joint applications too.

Lightstream Reviews and Ratings

LightStream’s BBB Rating is NR (Not Rated)

LightStream is not rated by the Better Business Bureau. But its parent company, Truist, has an A+ rating. They do not have many customer reviews on Trustpilot, while scoring an average rating of 2.8 stars out of 5. Most of the positive reviews praise the lender for its fast turnaround, hassle-free process, and competitive rates. However, a lot of the negative reviews are from people that complained about getting denied for a loan — even with good to excellent credit.

Is Lightstream Legit? Remember This…

  • LightStream customer service options are limited. There is no dedicated phone number or email. You will need to fill out an online form during business hours to get help from a customer service representative.
  • The Rate Beat Program offered ensures that you get the most competitive APR. LightStream will beat any other lender’s APR by 0.1%, provided the other lender’s APR meets certain terms and conditions.
  • They are open and transparent about what it uses your data for and will not sell it to any third party or share it outside of its business partners. LightStream adheres to the COPPA regulations.
  • They offer loans with different rates for a variety of distinct purposes, from debt consolidation to remodeling a kitchen to paying off dental expenses.
  • Make sure to keep in contact with them when you have any questions.

Compare Lightstream to Best Personal Loan Reviews


Lightstream Review

Overall, LightStream is a user-friendly, online, personal loan platform that is good for borrowers who need large loans fast.

Lately, complaints have increased due to Lightstream denying loans for borrowers with good credit.

LightStream’s low APR and flexible terms are highly appealing but only for those who qualify. Due to its hard credit pull and no pre-approval or pre-qualification process, it is important to know for sure if LightStream will accept your application.

Furthermore, LightStream is backed by SunTrust Bank, which has more than 125 years of experience providing financial solutions.

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