Travelers Insurance Review

Travelers Insurance Overview and Key Takeaways

Travelers is a long-standing insurance provider and among the largest insurance companies for auto and home insurance coverage.

  • One of the largest American auto insurers
  • Average or below for customer satisfaction
  • Fewer complaints than expected
Travelers Car Insurance

Travelers Insurance: Rating

Travelers scores 4.5 out of 5 across a variety of factors including discounts, coverage, pricing, ease of filing claims, customer satisfaction and complaints to state regulators.

Travelers Insurance Complaints
Editorial Credit: Ivanko80

Travelers Insurance: Services

As well as the typical coverage options, you can find the following extras with Travelers:

  • Gap coverage: If your car is stolen or totaled before the lease is paid off, Travelers covers you for the shortfall between your loan balance and the car’s value
  • Rideshare: If you drive for Lyft or Uber, rideshare insurance with Travelers is available, but not in all states
  • IntelliDrive: If you agree to the installation of an app that tracks your driving habits, you could get discounts of up to 20% for safe driving
  • Premier new car replacement: If your car is 5 years old or newer, you’ll get a brand new vehicle if you total it. Gap coverage is included
  • Responsible driver program: One minor traffic violation and one accident will be forgiven every 36 months without your premiums increasing. The premier version of this add-on also includes a disappearing deductible, with a $50 reduction in premiums for every 6 months of claim-free driving

Travelers Insurance: Discounts

Travelers discounts include:

  • Driver training
  • Good student
  • Home owners
  • Hybrid cars
  • Multiple cars
  • Multiple policies
  • New car
  • No gaps in coverage
  • Paperless
  • Safe driver        
  • Student away at school
  • Upfront payment

Travelers Insurance: Complaints

Travelers generates fewer complaints than you would expect, and customer satisfaction is about average.

It would be a good idea to check their BBB Complaints and before doing business with any of these insurance companies.

Travelers Insurance: What Else?

The website allows you to manage your policy, pay bills, and track any claims.

The mobile app allows you to do all the above in-app, as well as calling for roadside assistance.

You can also manage your account from any Amazon Echo device with Alexa.

Travelers also offers the following types of insurance:

  • Boat
  • Business
  • Commercial
  • Condo
  • Farm
  • Identity theft
  • Landlord
  • Renters
  • Travelers
  • Umbrella

Travelers Insurance: Pros and Cons

Pros

  • Fewer complaints than expected            
  • Many coverage options
  • One of the largest US insurance providers

Cons

  • Lower than average customer satisfaction
  • Rideshare coverage not available in all states

Compare Travelers Insurance to Big Savings Auto Insurance Providers

Travelers Insurance
3.8

Travelers Insurance Review

Travelers is a long-standing insurance provider and among the largest insurance companies for auto and home insurance coverage.

Travelers generates fewer complaints than you would expect, and customer satisfaction is about average.

Sending
User Review
0 (0 votes)
Comments Rating 0 (0 reviews)

Leave a Reply

Sending